FAQ

Addressing buyer concerns and building trust

Frequently Asked Questions

We understand that sourcing from overseas โ€” especially for industrial projects โ€” can raise many questions. Here are answers to some of the most common ones.

We focus on industrial, construction-related, and heavy-duty products โ€” including materials, components, and machinery parts.

We currently support clients across Europe, the Middle East, and Southeast Asia โ€” but are open to working globally.

We offer third-party inspections, factory audits, and sample validation before bulk orders are confirmed.

Absolutely. We can arrange factory tours and accompany you if needed.

Depending on the scope, we charge a commission per order or a monthly service retainer. Quotations are transparent and customized.

While we specialize in B2B bulk sourcing, we also handle pilot orders or smaller batches for long-term clients.

Yes, we work with suppliers who meet international certification standards and assist in paperwork where needed.

Typically 3โ€“6 weeks depending on the product type, complexity, and shipping method.

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